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CEO Message - Jan/Feb

Happy New Year! It is hard to believe it is 2020. Triangle has important projects planned in the coming year to bring fiber to additional members.

Triangle continues to build fiber to the membership throughout our service area. In 2019 we completed construction in Hobson, Rapelje, Turner and a portion of Big Timber. With our dedicated technicians and their determined efforts, our members in the project areas were connected to fiber by the end of December.

Our engineers have been busy working on the upcoming 2020 fiber project builds. This year we are completing fiber upgrades in Stanford, Reed Point, Whitewater, as well as another portion of Big Timber. Our Right-of-Way department has begun contacting landowners by mail and will soon be in the field to meet with members to discuss easements for these projects.

Providing Broadband speeds that can handle the needs of your family and business is important to Triangle. Streaming movies and TV shows has become a normal activity. Many of our members have switched from traditional satellite TV service to watching their content online by using services such as: Amazon Prime Video, Hulu Live and Disney+, etc. In most cases, members save money by dropping their satellite service, which allows you to increase your Internet speed and subscribe to any of the online TV service.

The following is an example of how streaming movies can affect your broadband connection. Disney+ offers movies in 4K, which is four times as many pixels as HD. The movies contain larger files and requires a faster Internet connection to operate without buffering. Disney+ recommends a 25 Mbps connection to stream the 4K movies on just one device with no other devices in your home being on the Internet.

Even if you aren’t streaming 4K movies you can suffer from buffering or disrupted video with a circle in the middle of the screen. If you experience buffering, it is important to remember it may not be your Internet connection but could be your Wi-Fi signal. The Wi-Fi signal weakens the farther you move away from the router or if there is something blocking the signal. In addition, every device connected to your router divides your Internet speeds between all of your devices. Triangle offers Advanced Wi-Fi to take the worry out of your congested Wi-Fi network.

Please give Triangle a call if you need a faster speed or to sign up for Advanced Wi-Fi. Our Customer Experience Representatives will review your account and provide a custom solution to meet your needs.

In closing, I would like to offer our condolences to the family of Paul ‘Tack’ VanCleve and Eugene “Gene” Shepard. Tack and Gene passed away in November. Tack was a dedicated member of the Triangle Board of Directors from 1999 to 2014 representing members in District 1. Gene retired from Triangle in 2006 and was an employee from 1980 to 2006 in the Big Timber area.

- Craig Gates

Triangle Communications

Montana-sized Internet.
People-focused service. 

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