Triangle Communications and VisionNet continually monitor the Internet and e-mail traffic on our servers. Unfortunately, with the massive quantity of spam e-mail messages that must be scanned, some of these messages get delivered before we can get the sender blocked. We thank our subscribers who notify us of the "phishing" messages that are meant to look like they're from Triangle. We also thank you for your caution in not opening or responding to such messages. Sadly, these scams happen via e-mail and telephone call far too often and some people make the mistake of providing the confidential information requested by the scam artists. We want to remind our subscribers to NEVER give out your private information including passwords, social security number, bank account information, etc. unless you have originated the call and know with whom you are speaking. Triangle Communications and other reputable organizations will NEVER ask for this information via e-mail.
We do send a monthly electronic newsletter to our Internet subscribers and we occasionally use e-mail to announce specific promotions or local events, but we will never ask you to compromise your privacy or put you at risk for identity theft.
When you receive an e-mail "phishing" for personal financial or identity-specific information, please forward it to the regulating authorities: firstname.lastname@example.org so that it can be added to the national database for investigation and prosecution.
The Federal Trade Commission has lots of helpful tips to use to protect yourself against online fraud and identity theft at www.FTC.gov. OnGuard Online has good tips on online safety, including avoiding being victimized by phishing scams.